Policy

Company Policies

Refund Policy

At Zeebar Inc., customer satisfaction is our top priority. We offer refunds under the following conditions:

Damaged or Defective Items: If you receive custom packaging that is damaged or defective, please contact us within 7 days of receipt. We will arrange for a replacement or a full refund.
Incorrect Items: If you receive custom packaging that does not match your order specifications, please notify us within 7 days of receipt. We will ensure the correct items are sent to you or offer a full refund.
Order Cancellations: If you cancel your order before production has started, you will receive a full refund. Orders cannot be canceled once production has begun.
N*on-Refundable Items: Custom-made items that meet the order specifications cannot be refunded unless they are defective or incorrect.

To request a refund, please contact our customer service team at [email/contact info]. Provide your order number and details about the issue. Refunds will be processed within 7-10 business days after the returned item is received and inspected.

Delivery Policy

Zeebar Inc. is committed to delivering your custom packaging orders promptly and efficiently.

Shipping Locations: We ship to all locations within the United States. International shipping is currently not available.
2. Processing Time: Custom packaging orders are processed within 5-7 business days, depending on the complexity and quantity of the order.
Shipping Time: Once processed, orders are shipped and typically delivered within 5-10 business days.
Shipping Methods: We use reputable carriers to ensure your custom packaging arrives safely and on time.

You will receive a confirmation email with tracking information once your order has shipped.

Return Policy

Zeebar Inc. strives to ensure every customer is satisfied with their custom packaging. We accept returns under the following conditions:

Damaged or Defective Items: If your custom packaging arrives damaged or defective, please contact us within 7 days of receipt. We will arrange for a return and replacement or a full refund.
Incorrect Items: If the items do not match your order specifications, please notify us within 7 days of receipt. We will correct the issue by replacing the items or offering a full refund.
Non-Returnable Items: Custom-made items that meet the order specifications cannot be returned unless they are defective or incorrect.

To initiate a return, please contact our customer service team at [email/contact info]. Provide your order number and details about the issue. Returns will be processed within 7-10 business days after the returned item is received and inspected.

Cancellation Policy

At Zeebar Inc., we understand that sometimes plans change. Our cancellation policy is as follows:

Order Cancellations: Orders can be canceled without penalty if the cancellation is made before production has started. Once production has begun, orders cannot be canceled.
Subscription Cancellations: If you have subscribed to a recurring service, you can cancel your subscription at any time. Cancellations will take effect at the end of the current billing cycle. No partial refunds will be provided for cancellations made during an active billing cycle.

To cancel an order or subscription, please contact our customer service team at 845.579.6244 with your order number or subscription details.

Zeebar Inc.

72 Summit Avenue

Montvale, NJ 07645

Phone

845.579.6244

Company Policy Terms of Service